SUPPORT FOR PRACTITIONERS
HOW TO ORDER
If you would like to open a new practitioner account, please choose one of the following methods:
- Call our office at 503-292-7272 or toll free at 1-877-686-7325 during business hours, Monday-Friday, 9am – 5pm (PST).
- Set up your account online by visiting the online registration page. If you’re new to MPN, account activation may take longer as we will need to collect additional account set-up information prior to online wholesale purchasing approval.
- Introduce yourself and let us know what type of practitioner you are via email: email@example.com
To begin purchasing online, you must first register your user account by visiting our “create wholesale account” page. Please be advised that your wholesale user will need to be approved by MPN before you may place your first order via our website. Existing account holders will generally be approved within 1-2 business days. You may also place your orders by phone, fax, or email. You may call orders in 24 hours a day. If you call after business hours, you may leave your order request on our secure voice mail – be sure to include practitioner name and phone number along with the items you’d like to order. Orders are generally shipped the same or next business day. Please note: we do not guarantee same-day shipping.
ALASKA, HAWAII, AND PUERTO RICO PRACTITIONERS
Once you have been approved to purchase online, please first add your desired items to a quote sheet and then submit that sheet through our website. Shipping & Handling charges will be assessed by office staff and a quote will be sent to you for approval and payment using our secure online checkout system. For more information, click here.
SHIPPING FEES (WHOLESALE ACCOUNTS)
$9.00 shipping & handling to local OR & WA
$10.50 to all other contiguous states (AK, HI, & PR additional charges apply)
Free shipping on wholesale orders over $300 (in continental US).
There is an additional $3.00 charge for drop shipments. Drop shipments are defined as any shipment sent to any third party (i.e. patient, family member, etc.).
Sorry, we do not ship internationally.
Shipping charges are subject to change without prior notice.
2% discount on wholesale orders over $500
5% discount on wholesale orders over $1000
10% discount for new wholesale customers – valid on 1st order only
All discounts are calculated before shipping costs.
METHODS OF PAYMENT
Product returns are only accepted with prior authorization.
Returns must be made within 30 days of invoice date.
Shipment Discrepancies: MPN must be notified of any shipping discrepancies within 3 days of receiving your order.
All prices subject to change without notice.
If you have any questions about our Conditional Specific Formulas®, please contact our office.
Owner and formulator, Dr. Jim Massey, ND began his commitment to nutrition in 1975. In the years since, he has been a family practitioner, taught nutrition, formulated supplements for many of the major nutritional supplement companies and continues to study nutrition. He has personally witnessed the incredible benefits that clinical nutrition can provide. Dr. Jim is regularly in the office and available to assist doctors and licensed health care providers on how they can successfully utilize our Condition Specific Formulas® with their patients. Furthermore, our knowledgeable and friendly staff are also available to answer most questions and can be reached from 9:00-5:00 PST.
877-686-7325 (877-MTN-PEAK) toll free
9953 SW Arctic Dr, Beaverton, OR 97005